HOW WE USE AND PROTECT YOUR INFORMATION
Privacy Policy
At HeyEngage, we take your privacy seriously. We only collect the information we need to provide you with great services, and we never sell your data. This policy explains what personal information we collect, how we use it, and how we keep it safe. We follow privacy laws like the GDPR (General Data Protection Regulation).
What Information We Collect
Your name and contact details (like your email and phone number).
Your account details (like login info if you create an account).
Payment details (if you buy something from us).
How you use our website and services (like what pages you visit).
Your preferences (like whether you ==want to receive updates from us).
How We Collect Information
We get your information:
When you sign up for our services, newsletters, or courses.
When you visit our website (we use cookies and tracking tools).
From payment systems or service providers that help us run our business.
Why We Use Your Information
We use your data to:
Provide and manage our services (like online courses and resources).
Process payments securely.
Send updates and offers (only if you say yes to them).
Improve our website and services.
Follow legal requirements.
Legal Reasons for Using Your Data
We process your data because:
You gave us permission (like when you sign up for emails).
We need it to provide a service (like giving you access to a course).
It helps us run our business (like improving the website).
The law requires us to (like keeping records for taxes).
Who We Share Your Information With
We don’t sell your data. We only share it with:
Trusted partners (like payment providers and email services that help us run things).
Authorities (if the law says we have to).
How We Keep Your Information Safe
We store your data securely and protect it from hackers or misuse.
We only keep it for as long as needed.
Your Rights
Under GDPR, you have rights over your data:
See what data we have about you.
Correct mistakes in your data.
Ask us to delete your data.
Limit how we use your data.
Object to how we use your data.
Ask us to send your data to someone else.
Change your mind about sharing data with us.
Cookies (Tracking Tools)
We use cookies to make our website work better. You can manage them in your browser settings. Check our Cookie Policy for details.
Changes to This Policy
We may update this policy sometimes. Any changes will be posted on our website.
Contact Us
If you have questions about this policy or your data, contact us:
PO Box 214, McLaren Vale SA 5171
Policy last updated: 31 March 2025
