Clear, Fair, and Transparent
Terms & Conditions
These Terms & Conditions govern your use of our website, courses, and services. By accessing or using HeyEngage, you agree to abide by these terms. If you do not agree, please refrain from using our services.
1. Introduction
Welcome to HeyEngage! These Terms & Conditions govern your use of our website, courses, and services. By accessing or using HeyEngage, you agree to abide by these terms. If you do not agree, please refrain from using our services.
2. Definitions
"HeyEngage" refers to our website, courses, and related services.
"User" refers to any individual accessing or using HeyEngage.
"Services" include online courses, training materials, community discussions, and other digital content provided by HeyEngage.
"Content" includes all materials, text, graphics, videos, and other resources available on HeyEngage.
3. Use of the Website & Services
You must be at least 18 years old or have parental consent to use HeyEngage.
You agree to use HeyEngage lawfully and not engage in fraudulent, harmful, or disruptive activities.
Unauthorised reproduction, distribution, or commercial use of our content is prohibited.
4. Purchases, Payments & Refunds
Payments for courses and services must be made via the provided payment methods.
Refunds are available within 7 days of purchase if the workbook hasn't been downloaded, and less than 20% of the video content has been accessed.
5. Intellectual Property Rights
All content on HeyEngage, including courses, branding, and materials, remains our property or is used with permission.
Users may not reproduce, distribute, or modify any content without written consent.
6. User-Generated Content
Users may contribute to community discussions but must ensure their content is respectful, legal, and non-offensive. HeyEngage reserves the right to remove any inappropriate content.
7. Privacy & Data Protection
We collect and process user data in accordance with our Privacy Policy. Personal information is used only for service provision, analytics, and user experience improvement.
8. Limitation of Liability
HeyEngage is not responsible for any direct or indirect damages resulting from the use of our services.We do not guarantee specific outcomes from our courses or materials.
9. Termination of Access
We reserve the right to suspend or terminate user access if they violate these terms.
10. Changes to Terms
HeyEngage may update these Terms & Conditions periodically. Continued use of our services after changes indicates acceptance.
11. Governing Law
These Terms & Conditions are governed by the laws of Australia.
12. Contact Information
For any questions or support, please contact us.
